How will my data be stored?
In May 2018 the Data Protection Act was replaced by the General Data Protection Regulations (GDPR). Jo Fisher Hypnotherapy is GDPR registered. The changes to the Data Protection Act are aimed at ensuring that your personal, confidential and sometimes sensitive data, is held privately and securely. This means that any data you give to Jo Fisher Hypnotherapy must be processed in a way that you agree with. GDPR exists to protect your rights as a consumer. It applies to your identifiable data, e.g. your name and address & any reason you might have for visiting Jo Fisher Hypnotherapy. It also covers any session records, text messages or emails between Jo Fisher Hypnotherapy and yourself.
How long will you hold my information for?
Jo Fisher Hypnotherapy is a member of the Complementary & Natural Healthcare Council (CNHC). As such she is bound by their regulations regarding the length of time she must hold onto your information. The CNHC insists that Jo Fisher Hypnotherapy must hold onto your data for 8 years after your final session. However, the rule for children is different and the CNHC stipulates that their data must be held until their 25th birthday. The exception to this rule applies to young adults whose treatment ends when they are 17 years old, when Jo Fisher Hypnotherapy must keep their records until they reach their 26th birthday. Client records will be destroyed in the January after the dates given above. This is in line with NHS regulations for holding data.
What if I would like my data to be destroyed before this date?
Under the GDPR rules you are able to request the deletion of any of your records at any time. Simply write to Jo Fisher Hypnotherapy requesting that your records are destroyed and once we have confirmed your identity, we will do so. There is no charge for this service. Jo Fisher Hypnotherapy will then ensure that all your paper records are shredded with a cross shredding machine. Any electronic data held by Jo Fisher Hypnotherapy, such as emails or text messages will be permanently deleted from the devices they are stored on. NB. Jo Fisher Hypnotherapy will need to save the written deletion request you sent her but would destroy any other data.
Am I able to see or get a copy of the information held by you?
In line with GDPR if you send Jo Fisher Hypnotherapy a request in writing, specifying the data you wish to see, we will supply you with a copy of your data within 30 days. Jo Fisher Hypnotherapy will need to confirm your identity before sending you the information. There will be no charge for this service. NB. Jo Fisher Hypnotherapy’s insurance company’s legal team may wish to verify any information we send out.
What are your reasons for collecting this information?
Jo Fisher Hypnotherapy is keen to offer the highest quality support to her clients and in order to do so she will collect the following information:
- An idea of what you would like to achieve by coming for hypnotherapy,
- A small amount of medical information
- Some information about your important others
- Some brief session notes
- Your contact details
- GP contact details
- Research data
This information allows Jo Fisher Hypnotherapy to provide continuity within the sessions, in order to help you towards your goal. This information will allow Jo Fisher Hypnotherapy to refer to content of earlier sessions and previous discussions. Jo Fisher Hypnotherapy will only use your contact details / address and GP’s details with your explicit consent. See client agreement and initial consultation sheet.
How do I know that Jo Fisher Hypnotherapy will store my information securely?
- Paper session notes – Jo Fisher Hypnotherapy stores all paperwork within locked cabinets.
- Text messages – Jo Fisher Hypnotherapy’s work phone is secured with a pass code.
- Emails – Jo Fisher Hypnotherapy’s email account requires a user- name and password.
- CORP Research – programme password protected on password protected tablet and first initial only used.
Are our discussions within the hypnotherapy sessions confidential?
Everything you discuss with Jo Fisher Hypnotherapy during your sessions remains strictly confidential. Occasionally it may be necessary for Jo Fisher Hypnotherapy to discuss elements of your sessions with her supervisor to ensure that she is helping you in the most effective way. However, no identifying features about you will be disclosed during these discussions. Jo Fisher Hypnotherapy’s supervisor is also registered with GDPR.
What if I see Jo Fisher Hypnotherapy outside of a hypnotherapy session?
Jo is obligated by GDPR to protect your confidentiality at all times. So, for this reason, although she may acknowledge you, it would be ideal if any further conversation could be avoided. However, if you wish to discuss your therapy with other people, that is your choice and you are welcome to do so.
Will Jo Fisher Hypnotherapy discuss information about me with other Health and Social Care Professionals?
Jo Fisher Hypnotherapy is only able to contact other health and social care professionals with your written consent. Should she write to your GP, to notify them that you have entered into a therapeutic relationship with her, or to notify them that your therapy has been satisfactorily concluded, Jo Fisher Hypnotherapy would require your signature in line with GDPR requirements. Jo Fisher Hypnotherapy does have a “Duty of Care” towards her clients, so the only exceptions to this would be if she believed that you were about to harm yourself or others. Should this occur then Jo Fisher Hypnotherapy would be required to inform the relevant authorities”. However, Jo Fisher Hypnotherapy would always aim to discuss this with you before taking any action. Legally, Jo Fisher Hypnotherapy would also have to provide the police with information as set out in a warrant or court order, should the situation arise.
- Data controller is Jo Fisher Hypnotherapy, Studio 41, The Media Centre, 7 Northumberland Street, Huddersfield HD1 1RL
- ICO registration number : ZA766344